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      1. Membership.io Help Center
      2. Account

      The Help tab

      Access various services through the Help tab in your account.

      🧰 What You Will Need

      1. A Searchie account

      2. Some feedback or an issue that needs solving

      Step 1 - Navigate to the Help tab

      Access the Help menu by clicking your profile avatar from the bottom-left side of your screen and selecting Help.

      Searchie Get Help

      Step 2 - Give feedback or talk to the team

      Choose the Help Articles option to be redirected to our Help Center or click the Live Support button to chat directly with our support specialists. 

      Please note that the live chat option is available: 

      • Monday - Friday
      • 9:00AM - 4:00PM EST (excluding holidays)

      You can also choose the Feedback option that directs you to our feedback site to let us know what and where we can improve. Additionally, check the Status Page to get real-time information about the operational status of the platform.

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      Step 3 (Support) - Get in touch with our support team

      Start a conversation with a support team by sending in your inquiries. Our support team is always happy to help! 👍

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      📚 Up Next

      1. Build a Playlist

      2. Check out our Help Centre

      3. Create a new Hub