Enhance your members' Hub onboarding experience by adding a welcome video
🧰 What You Will Need
- A Hub
- A "Welcome" video to add
To enhance the onboarding experience for new members, you can easily upload a welcome video as a custom step. New members will be able to view the welcome video during the Hub account completion setup.
If you need a guide on building and customizing your members' full onboarding experience, click here.
Step 1 - Open your Hub Editor
Choose a Hub to customize from your Hubs list.
Step 2 - Enter the Onboarding page
Click on Pages and then click Onboarding, which is found under "Default."
The "Right Section" is where you will need to add your welcome video. Notice that you can get to the same Onboarding page by clicking the drop-down arrow at the top and choosing Onboarding.
Step 3 - Add your video
Under Custom Steps, click + Add Step.
Add your headline and description if needed. Then, click + Add Element > Video > Choose File and select your video from the slide-in window of your Library.
We have added the welcome video (Page 4) in the example below. The position of your welcome video is entirely up to you. Make sure to adjust the title if necessary.
This is what the front end looks like with your welcome video:
That's it! You've successfully enhanced your Hub's onboarding experience with your personalized welcome video.