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Customize your Hub's onboarding page

Show your members videos and ask them questions as they onboard into your Hub

🧰 What You Will Need

Step 1 - Open the Hub editor

Inside your account, choose which Hub you would like to work in.

Step 2 - Populate your Contact attributes

What is a Contact Attribute?

Contact attributes are questions your members answer about themselves. These attributes allow you to collect and use information about your members that can be later used as filters in your Member Directory or to show members personalized recommendations. 

Attributes are first presented to your members during the onboarding process. This information is stored inside each contact’s profile. The profile is visible to you as the account holder, to the person to whom the profile belongs, and also to other members in your Hub if you have this setting enabled. Members can update their attributes inside their profile page, which is linked in the Account Settings default page.

In your Hub preview, click Members to open the Attributes tab to create or import one or more Contact Attributes you'd like to connect to your Hub.

As you add your Attributes to your Hub, you can also control whether your members can edit each Attribute’s answer after the initial onboarding.

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Step 3 - Open the Onboarding page

Now that you've connected your Attributes to your Hub, click the 🛠️ Customize button to open the Hub Editor to organize how these Attributes will appear as part of your Hub's onboarding process.

Inside your Hub Editor, select Onboarding to edit your Onboarding page. From here, open the Right Section to add additional steps to your Hub Onboarding process.

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Step 4 - Create new Onboarding (Custom) steps

Click + Add Step to add a new page to your Hub Onboarding process. You'll have the option to name your Step and customize (or toggle off) this Step's Headline and Description.

Click + Add Element to add a section to this Step. From here, select Input to choose your Attribute.

Use the Label to customize the title of your Attribute.

Use the Description to give your members more context about this Attribute.

Click ← Back to Step to add more elements to this Step.

Adding attribute to onboarding

(Optional) Step 5 - Add one or more videos

You can also select a Video element (e.g., welcome video) to add to your onboarding page if you'd like. 👀 

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Step 6 - Save Changes

Once you've added your desired elements to the onboarding page, be sure to save your changes, and you're good to go! 🚀

Start sharing the Hub with your members to make use of your new attributes! 🎊