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      Add attachments to Library media content

      Discover how simple it is to add attachments to your content in the Membership.io Library

      🧰 What You Will Need

      • A Membership.io account
      • Some content in the Library

       

      The Library in Membership.io allows you to upload and manage media content for your community. You can attach files such as PDFs, images, or additional resources to media content.

      Step 1 - Access the Library

      Click the Library icon from your Membership.io account's dashboard.

      Access the MIO Library

      Step 2 - Attach a file to Media content

      In the Library, locate the media content to which you want to attach a file. Click on the file to access the file manager. TIP: You can do many things in the file manager. Follow this article for your reference.

      Scroll through the file management options and click on Attachments.

      File manager - Attachments

      Next, click + Add Attachments and choose from the available options.

      Select options for attaching files

      • Upload - Attach files directly from your computer.
      • Select from Library - Choose from the attachments already available in the Library. NOTE: The "Attachments" folder is created when you first attach a file.
      • URL - Key in the URL for the files hosted online.

      Wait for the upload to complete, then confirm the attachment is listed under the media item.

      Step 3 - How to locate your attachments

      When you access the file manager, you can tell that the media content has attachments by the attachment indicator.

      Attachments on the file 2

      Attachments on the file

      Attachment on video preview

      Additionally, you can find all your attachments in the "Attachments" folder located in your Library.

      The Attachments folder in the Library

      Supported File Types

      Membership.io supports a wide range of file types, including documents, images, audio, and video.

      Remove attachments

      You can remove files individually or via bulk action. Just click the three-dot menu option and choose Delete to remove a file, or select multiple attachments and click the bin (🗑️) icon.

      Delete one or multiple attachments

      Please note that deleting an attachment from the Attachments folder will delete it from all media. Click Delete to confirm your choice.

      Important Notes

      If your file is not uploading, check that it meets the supported file types and size limits.

      If an attachment is missing, refresh the page and check if it was uploaded successfully.

       

      For further assistance, please reach out to us at help@membership.io.

       

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