Connect a custom domain
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      3. Connect a custom domain

      Connect a custom domain to your Hub

      Configure your domain settings to point your domain name to your Membership Hub

      🧰 What You Will Need

      1. A Domain

      2. A free Cloudflare account to manage your domain

      3. A Membership Hub to use with your domain

      What can I use this for?

      Connecting a custom domain to your Hub is essential for enhancing your brand’s visibility and professionalism using a personalized web address. This process ensures that your Hub is easily recognizable and accessible to your audience.

      NOTE: This process involves pointing your nameservers (changing your domain name's NS records) to Cloudflare. If you have a Wix site/domain, you won't be able to change your nameservers as stated in their public documentation. If you would like more information, you can contact Wix.

      Step 1 - Enter your purchased Domain in Cloudflare

      NOTE: We used "yourdomain.com" in these examples to represent the domain name. You will have to replace this with your domain name.

      Inside your Cloudflare account, click + Add site and enter the existing domain (or register a new domain) to connect to your Hub.

      Choose how your DNS configuration option (Quick scan recommended) and click Continue. 

      Add website or application to Cloudflare

      Step 2 - Select the free plan and wait for the quick scan

      Select the Free plan and click Continue.

      Choose Free Plan

      You'll be shown an overview of how to update the NS records. What follows is a quick scan for any existing DNS records for your domain and migrate them over. This quick scan is particularly useful if you have previously utilized this domain for a different website.

      DNS Records Quick Scan v2

      After the scan, click Continue. On the  "Review your DNS records" page that follows, click Continue to Activation.

      Step 3 - Review your DNS records and change nameservers

      After the quick scan, click Continue to Activation at the bottom of the Review your DNS records page.

      Click Continue to activation

      Next, you’ll see instructions on logging in to your DNS console and changing your nameservers based on your domain provider. Follow the instructions outlined on this page and then click Continue once you have updated the nameservers.

      Change nameservers and continue

      Step 4 - Check the nameserver update status on Cloudflare

      Registrars take up to 24 hours to process changes in the nameservers, but Cloudflare will periodically check for nameserver updates.

      You can check the nameserver update status from time to time on your Cloudflare dashboard.

      To initiate a nameserver check, click your domain/website to open the settings, and then click Check nameservers now.

      Click to check nameservers now

      A message will show that Cloudflare is now checking the nameservers.

      You will receive a confirmation that your website is now secure and protected by Cloudflare once the nameservers have been updated correctly. 

      Here's a snapshot of the security and performance dashboard once you have successfully added your domain/website:

      Security and Performance dashboard

      Step 5 - Using a root domain or subdomain

      REMINDER: yourdomain.com is the domain used in these examples. You will have to replace this with your actual domain name.

      Decide whether you want to point the root domain “yourdomain.com” to your Hub directly or to use a subdomain “hub.yourdomain.com”.

      Using the root domain

      On your DNS settings, click + Add Record, type in the following, and hit Save afterward:

      • Type: CNAME
      • Name: yourdomain.com
      • Target: ingress.membership.io

      Click + Add Record to add another record and type in the following before clicking Save:

      • Type: CNAME
      • Name: www
      • Target: ingress.membership.io

      Your DNS records should have these two:

      Using a root domain or subdomain (2)

      Adding a subdomain

      NOTE: Using a subdomain, your audience will not be able to access your Hub by putting "www." at the start of it. "hub." replaces the "www." prefix in your URL.

      Click + Add Record to add another record and type in the following before clicking Save:
      • Type: CNAME
      • Name: hub (or subdomain name of your choice)
      • Target: ingress.membership.io

      Step 6 - Add page rule to redirect subdomain "www"

      Membership.io only allows one domain to be assigned to your Hub. This means if you access "www.yourdomain.com", it needs to be redirected to yourdomain.com to view the Hub.

      1. Go to Rules > Page Rules and then click on Create Page Rule.

      2. Type/Choose the following:
        URL: www.yourdomain.com/*
        Setting: Forwarding URL
        Status Code: 301 - Permanent Redirect
        Destination URL: https://yourdomain.com/$1

      3. Then, click Save and Deploy Page Rule.

        Create and deploy page rule v2

      Step 7 - Set the SSL/TLS encryption mode to Full

      Go to the SSL/TLS page and click Configure. Make sure that the "Full" encryption mode is selected. This is a default setting so you might not need to set anything else here. 

      Configure encryption mode

      Step 8 - Add your domain to your Hub

      If using a root domain, you will enter the root domain only (without "www") and hit Save.

      Enter your domain on the Hub

      If using a subdomain, enter the full domain (e.g. hub.yourdomain.com) and hit Save.

       

      Hooray! Test your Hub now with your new domain! 🎉

      A hub using a custom domain