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      Refresh your media connection

      How to refresh a media connection that may be experiencing some issues

      🧰 What You Will Need

      • A Folder connected to another platform like Facebook, Vimeo, Wistia, etc.

      • To be experiencing an issue with the media coming into that folder

      Step 1 - Navigate to the connection

      From inside your Apps page, navigate to the application you want to refresh.

      In this example, we will refresh a Facebook connection, but this works for all media connections in your account.

      Select Facebook app

      Step 2 - Select Refresh from the dropdown menu

      Find the dropdown menu for the account you want to refresh and click on it. Then, select the Refresh option from the dropdown menu to resolve any connection issues you may be experiencing.

      Refresh app connection

      If you are still experiencing issues, please contact our support team at help@membership.io.

       

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