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      Resolve Facebook live quality issues

      Unfortunately, due to limitations with Facebook's API, some of your imported recordings may be limited in resolution

      If you're seeing a quality degradation across your imported Facebook lives, the problem lies with Facebook's API. The maximum possible resolution is sometimes capped at 360p SD depending on the source of the Facebook Live. We have confirmed this across their API documentation.

      Workarounds:

      1. Download the HD copy of the Facebook video directly from Facebook and upload it into Membership.io manually.

      2. Use an external tool (like Streamyard) to stream your Live and use their recording to ensure a higher quality video.