Use Comments in your Membership Hub

Enable and use hub comments on your content to create a more engaging experience for your audience.

 

Step 1 - Enable Audience Comments

From your Hub's Dashboard, click Settings. Scroll to Engagements and make sure "Comments" is turned on.

Make sure to click Save Changes afterward.

Step 2 - Find comments in the Hub

With the feature enabled, your audience can view and engage with comments in playlists and videos. 

However, members cannot comment on videos added via custom layout sections. This feature is exclusively compatible with playlists or video files added through the content sections, such as feature, search, scroll, grid, etc.

Step 3 - Interact with others and share thoughts on the content

Now with a more natural flow of information and interaction, you can use various commenting tools to make content consumption meaningful, engaging, and personal.

Mention other members in a comment

Mention a person in a comment by typing '@' followed by their name, and they will be notified immediately to engage in the discussion so they don't miss any important information. 

Reply on replies

When you reply to a reply in a comment, it automatically mentions the original commenter. Not only that, the line indicator also makes it very clear which replies belong to which main comment. This helps to create organized conversation threads and ensures that everyone can follow the responses. It's perfect for having well-structured conversations within Hubs.

Leaving comments on mobile devices is easy; the comment box now stays at the bottom of the screen.

Add an attachment, image, or video to your comment

You can now add an image, attachment, and video in your Hub comments! This feature makes sharing visual content and resources easier within your community. Easily add files by dragging and dropping them into the comments area or by copying and pasting images and files directly into your comments.

NOTE: There is a 100 MB upload and a 10-file limit per comment.

Check notifications

Now with an unread status indicator, it is easier to check and clear notifications by clicking each one to view the related content or mark all of them as read through a single click. This enhancement helps to stay organized and ensures no important information is missed.

To receive real-time browser alerts when someone has interacted with your comment, just click your profile picture/avatar then select Account Settings > Preferences. From here, you can Turn On browser notifications for real-time alerts.

Additionally, you can set to receive email notifications for any relevant activity in the hub. Turn off this feature if you prefer to manage notifications exclusively within the Hub.

NOTE: This requires Hub Notifications to be enabled in the Settings for all these to function.

Interact while maintaining privacy

Make your profile private to hide personal information from visitors while still being able to interact in comments and other areas of the Hub. Besides that, the profile won't appear in searches and mentions, further enhancing privacy. Set it by clicking the profile picture then Account Settings > Preferences, and toggling the "Make my profile private" button. 

Want to receive real-time browser alerts? You can enable this simply by 

Additionally, you have the option to receive email notifications for any relevant activity in the hub. Turn off this feature if you prefer to manage notifications exclusively within the Hub.