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      Why do Facebook lives posted in a group no longer appear in Membership.io?

      This article looks to provide some answers as to why Facebook group Lives can no longer be imported to Membership.io through the integration.

      Facebook Groups API deprecation

      On April 22, 2024, Facebook announced significant changes to its Group API, removing all third-party apps in groups. Unfortunately, this change means Live broadcast recordings posted to Facebook groups will no longer sync to your Membership.io account.


      With this change, our integration will only work for Lives posted to Facebook pages. But no worries,  there's a workaround available to ensure these Lives are still accessible in your Membership.io account: you can download them and manually upload them to Membership.io.

      How to download Facebook Group Lives and upload them to Membership.io:

      You can easily download your Facebook live videos to your computer once the stream has ended, as long as you haven't deleted the video. After your live stream ends, the video will automatically be posted to your timeline and saved to your Facebook video library.

      Here's how to download your live video to your computer:
      1. Log into Facebook on a computer.
      2. Go to your Facebook Group and locate the video you’d like to download.
      3. Click the three-dot menu icon in the top right, then click Download Video. Your video will start downloading on your computer.

        Download FB live videos

      4. If your video doesn't start downloading automatically, your browser will refresh. Click , then click Download to download your video.

      Once you have your Facebook live broadcast recording downloaded, you can upload it to Membership.io by following the steps outlined in this article on uploading media from your computer.


      For more questions about this update, feel free to shoot us a message at help@membership.io.

       

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