Avoid audio and video lag in the Chrome extension recordings

Try these steps if you've noticed the audio and video of your recordings are out of sync with each other

1. Restart your computer.

2. Uninstall and reinstall the Extension.

3. Close any unused tabs/apps.

4. Check your computer's memory – if your device is low on RAM, this could be the source of the lag. Closing all unnecessary applications can help.

5. Check your computer's battery level – we recommend recording when plugged into a power source.

6. Check your upload speed – a good estimate for recordings is 5 Mbps to record successfully.

7. Use a stable internet connection.

If the issue persists, reach out to our Customer Support team at help@membership.io.