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Connect your Zoom Pro account

Connect your Zoom Pro account to sync cloud recordings directly to Membership.io

🧰 What You Will Need

  1. Membership.io Account

  2. Zoom Account on a Pro Plan or Higher

  3. Some cloud-recorded videos on Zoom

Step 1 - Navigate to the connection

From your Apps page, find and click on Zoom.

Step 2 - Connect your account

Click ➕ Add Zoom Account and make sure you are logged in to Zoom at this step.



If you haven't already signed into your Zoom account you will be prompted to log in. Zoom will now request access to your account. Click to Allow Membership.io to access and manage your Zoom information.

Step 3 - Confirm the account is connected

Once you've added your Zoom account you will see it listed in the Zoom connections.

Step 4 - Add Media (and Auto-Process)

Zoom does not have internal folders, media from this connection will populate in an auto-generated Folder in your Library. You will need to click Import on any recordings you wish to process into your account.

OPTIONAL: You can Auto-Process the folder to skip this step for future recordings. This will create a copy of this file in your Membership.io account and also generate the transcription. New recordings will automatically be added to this Folder.




NOTE: Zoom Recordings that are 6 months or older will not show up in Membership.io. This is a limitation of the Zoom API.

Disconnecting your Zoom Pro account

To disconnect your Zoom account from Membership.io, simply navigate back to the connection in your Apps page and click your connection options to 🗑 Remove.

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