Customize your Hub's emails

Learn what transactional emails come from your Hub and how to edit them

🧰 What You Will Need

  1. A Membership.io Account

  2. A Hub set to Private

  3. Audience members

Step 1 - Navigate to the Email settings of your Hub

Click to open the dashboard of the Hub to customize emails and open the Settings menu. 

Go to Hub Settings

Select Emails to open the Email settings.

Hub Email Settings

Step 2 - Edit From Name and Reply-to Email

Under the Configuration tab, you can edit the "From Name" and "Reply-to Email" fields. These fields will be used for all emails sent for this Hub. The "From Name" will display in your audience member's email inbox and the "Reply-to Email" will allow you to catch any responses to the emails at the address of your choice.

Email Configuration

Step 3 - Edit the templates for each of your Hub emails

Under Templates, click the pencil icon to start editing your Account or Engagement Notifications email template. In this example, we are editing the Welcome email.

Feel free to use these personalization and customization options to give your email that personal touch and make sure to use either Send Preview Email or Preview In New Tab to test or preview your newly configured email template.

Customize Email Template

This is an example of what your email will look like to your audience:

Email Preview