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How do I toggle on the community for my existing Hub?

Any Hubs created after September 2024 come with the Discussions page already turned on. If your Hub was created before September 2024, you may need to toggle on your Discussions page. 

Step 1 - Configure your Hub settings

Before customizing your community, there are three Hub settings we want to make sure are set up properly:

  1. Make sure your Hub is set to Private
  2. Ensure your comments are toggled on.
  3. Enable notifications to help drive engagement.
  4. Your Discussions page can only be toggled on for private Hubs. If your Hub is set to public, head to your Hub's settings to ensure your Hub is set to Private.

Make your hub private

From there, open the Comments section inside your Hub settings to toggle the comments on.

Enable commenting on the hub

In your Hub settings, find the Notifications section and enable notifications if you have not already.

Turn on Hub notifications

Step 2 - Enable the Member Directory

The Member Directory is an essential element of any community. The directory is the primary way your members can find and reach out to other people in the community.

From your Hub settings, click Customize to open Hub Editor. Open your Hub pages on the left menu and enable Member Directory page in the settings.

Make sure member directory is enabled

Step 3 - Enable the Discussions page

Add the core of your community by setting up a Discussions page.

Above the Membership Director page is where you can find the Discussions page. Enable the Discussions Page from the page settings. 

How to enable the discussions page

Step 4 - Finish customizing your Discussions page

Once your Discussions page is enabled, you can finish customizing your community with any of the following options: