Frequently Asked Questions
Answers to our most commonly asked questions.
Switching to Membership.io
- How do I migrate my business to Membership.io?
- What tech stack do I need?
- How do I know how many Hubs I will need?
- Can I migrate my existing member payments to Membership.io?
- What apps does Membership.io integrate with?
- What payment platforms does Membership.io integrate with?
- Why do I need to import my content into Membership.io?
- How does Membership.io use AI?
- Where are the Membership.io servers are located?
- What is the Membership.io Partner Program?
- Where can I learn about Membership.io's newest releases?
- Can the Membership.io team set everything up for me?
Hub FAQs
- What is a Hub?
- How can I set up payments for my Hub?
- Where do I find the link to share my Hub with my members?
- What can you fit in a Hub?
- Can I add my own domain to my Hub?
- How do I toggle on the community for my existing Hub?
- What are the differences in the community roles?
- What is a Space?
- Can I use a public Hub to host my website?
Features and integrations
- What is a Playlist?
- What is an Audience Attribute?
- What is an Audience Segment?
- How can I turn off the dark overlay when my videos are paused?
- Can I host my live calls inside of Membership.io?
- How do I set up a chatbot?
- Can I train my AI Chat Plugin (Wisdom) on my website, blog, podcast, etc?
- Why do Facebook lives posted in a group no longer appear in Membership.io?
- Can I add a calendar?
This versus that
- What is the difference between the Library and a Hub?
- What is the difference between the Membership.io Widget and Wisdom?
- What are the differences between "Library" and "Hub" Playlists?
- What are the differences between "Content" and "Audience" Tags?
- What are the differences between Audience "Tags" and Audience "Attributes"?