1. Membership.io Help Center
  2. 🔎 Frequently Asked Questions

Why do I need to import my content into Membership.io?

Content needs to be uploaded/imported into Membership.io because this is what makes it searchable.

Media content uploaded into Membership.io is automatically transcribed, captioned, and made searchable.

Membership.io's Library feature allows you to upload or connect multiple media sources to the convenience of having all your digital assets under one roof. We have app integrations with:

What is the difference between a File, Folder, and a Playlist?

  • 💿 Files are any video or audio imported into your Membership.io account. Each file uploaded to your Membership.io account is automatically transcribed, captioned, and made searchable by word spoken upon import. Magic! 🪄🐇
  • 📁 Folders are used to help you internally sort your video and audio files. Content imported from a third-party app is automatically sorted into a Folder named after that source. Learn more about how to use Folders here.
  • 🎞️ Playlists are a curated list of Membership.io files you can share with your audience. Playlists can be shared through the Playlist URL, embedded in another platform, or added to a Hub. Learn more about how to use Playlists here.
    • NOTE: Library Playlists and Hub Playlists are separate entities.