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Preview the payment process used by your Hub members

Understand how your members interact with the front-end aspects of the Membership.io Payments integration

🧰 What You Will Need

The Membership.io Payments integration

Step 1 - Select a Payment plan

The Payment Plan page serves as the starting point for your members (or customers, if you prefer).

Select Hub Plan and Continue v3

Here, they will see the Stripe Plans linked to your Hub's Payment Menu. The prices displayed will be in the currency you initially configured. These prices detail the Product name (displayed at the top of the box) and the payment type (monthly, annual, or one-time fee). Once they choose their preferred plan, your members can proceed by clicking Continue.

Step 2 - Register with an email

After selecting a Stripe Plan, your members will be prompted to fill in their email address. Then, click Create a new account to fill in your payment details.

enter email and create hub account v2

Step 3 - Billing Portal

Your members will then be directed to the Stripe Billing Portal. This Stripe page securely collects your customers’ payment method information, name, and country/region information. If your customer would like to change their selected plan, they can use the arrow on the left-hand side of the page to go back to choose their plan. After filling out their information, your customers can proceed by clicking Subscribe.

Enter payment info and pay v2

Step 4 - Payment Confirmation Page

Yay! Your customers will be informed that their payment has been processed successfully, and they can now complete their profile by clicking Next.

Hub payment confirmation - Click Next v2

Step 5 - Fill out account details

Members now have the option to fill in their first and last names, and also upload a profile picture. Customers can proceed by clicking Continue.

Hub profile setup

Step 6 - Create an account password

Members will now create a password that they will use to log in to their account on your Hub. They can proceed by clicking Complete Setup.

set password and complete the setup

Step 7 - Access Hub Home Page

With their payments processed and accounts created, your customers will be directed to the Home page of your Hub. The Home page will always be the one your customers will see after logging into the Hub.

Step 8 - Future Access

After they complete their Hub onboarding, your members will also receive a Welcome email to the address they provided in Step 1 with a link to enter the Hub. Below is what the auto-generated email looks like. You can customize this email using our Custom Email Templates.