We'd be sorry to see you leave, but we get that every online business follows its path. Before you decide to cancel your subscription, we’d love for you to take a look at these resources:
- Update your subscription plan
- Pause your current subscription plan
- Difference between pausing your plan and cancelling your subscription
- Download your data before cancelling your subscription
- Membership.io Security Policy
- Membership.io Data Retention Policy
Still want to cancel?
Please follow the instructions below.
Step 1 – Access the subscription settings
Click here to go to your Subscription settings directly, or access it by going to your Profile > Settings > Subscription.
Step 2 – Cancel your subscription
Under Overview, click the Cancel Subscription button.
Select one of the listed reasons for cancelling and feel free to leave a review or comment. We truly value your feedback!
Once you have chosen a reason, click the Cancel Subscription button again. Next, ✔️ check the boxes to indicate that you understand the cancellation terms.
Finally, click Cancel Subscription.
Remember, the door is always open. You can reactivate your account anytime! 😎
FAQ
Why is the CANCEL SUBSCRIPTION button greyed out?
The Cancel Subscription button is greyed out when the required cancellation terms have not been acknowledged yet. All you need to do is confirm you’ve read and agreed to the cancellation terms, indicating your full understanding.
Once completed, the Cancel Subscription button will become clickable.