Common questions about Community memberships
Everything you need to know before launching or growing your community
If you’re thinking about adding a community to your Membership.io Hub, these are some of the most common questions creators ask.
Can my community be free?
Yes. You can create a free community that still requires email signup. This protects against bots and spam while building your email list. Many creators start free and add paid tiers later.
How many members do I need to make this profitable?
At $27/month, you need just 37 members to hit $1,000/month. At $47/month, you need 21 members. Start small and grow from there.
Is Membership.io a good fit if I already have a community on another platform?
Yes. Membership.io can complement or replace an existing community on platforms like Facebook or Circle. Many creators use Membership.io to centralize structured content, courses, and member management, while gradually transitioning their community into a space they fully own and control.
What if members are hesitant to leave Facebook groups or another social platform?
Remind them that Facebook has just discontinued long-term storage of live streams (30 days max). Also, dedicated communities have 53% higher engagement, and members spend 19% more. But mostly, make your space so valuable that they don't want to miss it.
Can I add a community to an existing membership?
Absolutely! 97% of Membership.io users include a community element. Just go to Pages > Discussions > Enable. Boom, done.
How much time does community management take?
First 90 days: Plan for 30-60 minutes daily. After that: 2-3 hours per week once the community has momentum and members are engaging with each other.
How can members interact within the community?
Members can engage in various ways, such as liking and commenting, direct messaging, and adding media to posts. These features promote active participation and enrich the community experience.
Can I pin posts to the top of discussions?
Yes! Pin as many as you want (though don't go crazy, or it defeats the purpose). Welcome posts are perfect for pinning.
How do I handle trolls or inappropriate behavior?
Set clear community guidelines upfront. Remove members who violate them. The beauty of your own platform is that you have full control—unlike Facebook, where you're at their mercy.
Is there a mobile app available for the community?
Yes! Membership.io offers the option to build and launch a custom mobile app for your membership, making your community accessible to members anywhere, anytime. Check out our Services page for more information.
If you want, you can simply create an app-like shortcut to your Hub/Community using a mobile browser so that members can open it directly from their phone's home screen. Please refer to Create a mobile app-like version of your Hub for more information.
🔥 Community Engagement Prompts Guide
Get 20+ AI-powered conversation starters to fill your community calendar: Maximize community engagement with these tips