Guide Purpose
Thousands of creators, coaches, and community builders run their businesses on Membership.io — you’re in good company. 🙌
Every product you launch here is a Hub: an all-in-one home for your content, community, and payments. Perfect for courses, memberships, coaching programs… you name it!
Below we've listed our recommended steps for getting started with Membership.io. We're committed to helping you maximize all that Membership.io has to offer. If you'd like to chat directly with our team you can email us at help@membership.io.
Table of contents
➡️ Feel free to click on any link to dive deeper into what's being mentioned.
Part 1 - watch an account tour
Learn how to find all the core features in your account.
This quick and no-fuss account tour will walk you through everything you need to know about navigating your new account.
Anytime you're looking to sign in, you can head to app.membership.io. We recommend bookmarking this link to keep it handy. 🔖
Part 2 - Create your first post
Create your first community post in just 60 seconds.
This one quick action can:
- Spark real conversations with your members
- Give you instant feedback
- Help shape the direction of your community
And don’t worry if you’re launching without tons of pre-made content — it’s totally normal. Many of the most successful memberships begin with just a single community space.
If you want to go deeper into Hub customization, check out our video tutorial section for overviews of all of Membership.io's key features.
Part 3 - Invite Your First Member
Launch your Hub by inviting your first member.
Once your Hub has been customized based on your liking, it's time to invite your members. You can share your Hub's register link with your members or add members directly to notify them to sign in.
Depending on what kind of product you're looking to launch, you have a few options: you can integrate a shopping cart to collect payments, or pull members in from Zapier. Check out our payments section for more articles on how to collect payments.
Part 4 - Join Our Community
Check out our community for more support and resources.
Tap into our community of entrepreneurs and content creators on a mission to Start, Grow, and scale memberships and course businesses.
Inside, you’ll be able to:
🔍 Get inspiration from real-world Hubs
💬 Have your questions answered fast — our #help channel practically never sleeps
🎥 Watch video tutorials and exclusive trainings with zero fluff, all “how-to”
📅 Book our LIVE orientation call and ask questions face-to-face
📥 Grab templates, checklists & growth hacks (members-only)
Your next big idea is one conversation away. Step in those virtual doors and come say hi! 👋
Head to community.membership.io to join our community.
Part 5 - Join a lIVE orientation call
Join us LIVE on Mondays at 1 pm EST and ask questions face-to-face
On our orientation calls we'll walk you through:
🗺️ An account tour
🛠️ Building a Hub using the customer success team's best practices
💌 Where to find support
💬 A Live Q&A
Register for an upcoming orientation call here.
Can't join us live? We've got you covered. Check out our pre-recorded orientation session below.