Most questions about Membership.io can be answered in our Help Center. But if you don’t see the answer you’re looking for, don't worry, you have other options!
Connect with and learn from the Community
Many questions are also discussed inside the Membership.io Community. This is where members share tips, troubleshoot together, and learn from each other. Inside the community, you can check the Spaces area to:
- Get answers from other Hub owners who’ve solved the same problem.
- Discover new tips and ways to use Membership.io.
- Stay up to date with announcements and feature discussions.
You can access the Membership.io Community Hub by clicking the Membership.io logo from the app.
Search for answers or post in the Community
Use the search bar to explore content, discussions, transcripts, and replies related to your query.
If you don’t find the information you need, you’re welcome to post your question or feedback—our team and fellow members are ready to help.
Check more learning resources
Inside the Community Hub, we also offer the Video Academy. It is a collection of step-by-step video tutorials that walk through Membership.io’s core features and best practices.
The Video Academy offers tutorials to guide you through launching your Hub, in-depth explorations of Membership.io’s capabilities, and expert advice from real creators with our Creator Hack Replays.
Use the "Get Support" option
Click your profile icon and select Get Support to launch the support widget.
The support widget connects you with our AI-powered assistant for quick answers or, if your issue requires specialized help, routes your concern to our support team for further investigation and resolution.
Still need help?
If you’ve tried the Help Center, Community, and Support widget but still need assistance, we’re here for you. Simply reach out to us directly at help@membership.io.