What is Membership.io?
Learn what Membership.io is and how it helps you build and grow digital programs
Membership.io is a cloud-based, all-in-one platform that helps creators, coaches, and entrepreneurs deliver digital programs—such as courses, memberships, and coaching—inside organized, private member areas called Hubs. Formerly known as Searchie, the platform centralizes content, community features, payment processing, and analytics, allowing you to manage your programs without needing separate tools.
You can host videos, audio, PDFs, live programs, and interactive content, all in one place. Membership.io also includes AI-powered tools, such as an AI chatbot and AI writing assistant, to help members find information quickly and to assist in content creation.
Who is Membership.io for?
Membership.io is designed for anyone creating structured, value-driven digital programs, including:
- Course creators
- Coaches and consultants
- Membership owners
- Educators and trainers
- Community-based creators
- Entrepreneurs offering hybrid or multi-product digital experiences
If your goal is recurring revenue, structured online content delivery, or engaging a digital community, Membership.io is built to support you.
What can you build with Membership.io?
The platform supports multiple types of digital offerings, all within a single account:
- Courses: Modular video, audio, or text lessons
- Memberships: Ongoing content drops and community access
- Coaching programs: 1:1 or group sessions
- Live programs: Built-in Zoom integration with automatic replay delivery
- Hybrid programs: Combines coaching, courses, membership content, and live sessions
You can run multiple programs simultaneously, and Membership.io’s flexible Hubs system lets you organize content and programs efficiently.
What makes Membership.io different?
Membership.io is specifically built for membership-based programs, offering:
- Structured member access and program delivery, not only content storage
- Flexible organization and content personalization with Segments
- Clean, modern interface for learners
- Scalability for both simple and complex programs
- Built-in tools to reduce technical overhead and streamline delivery
Flexibility and limits
Membership.io is designed to scale with your business:
- No fixed limit on the number of members
- No fixed limit on the number of videos*
- File storage is based on your plan and optional add-ons
- Primarily focused on digital products (physical products may require third-party integration)
*The limit is currently based on upload hours.
Support and learning resources
Membership.io provides multiple ways to get help and learn the platform:
- Help Center with step-by-step guides
- Video tutorials and walkthroughs
- Onboarding sessions (when available)
- Email support via help@membership.io
- Support options beyond the Help Center (phone support is currently not available)
Providing feedback and requesting improvements
You can suggest new features or improvements. Membership.io actively monitors feedback through its Feedback Portal, which helps guide feature development and updates. More about that in this help article!