Can I offer a free trial to my Hub Audience?

We do not currently support free trials on our platform. However, we are working to add this feature, along with other improvements, in phase two of Membership.io payments. Please stay tuned for announcements on our feedback site.

Are there any workarounds for offering a free trial?

Yes! Until the free trial feature is fully integrated, you can use these alternative methods:

Use a 100% off coupon for recurring payments

You can create a 100% discount coupon in Stripe to cover a specific subscription period (e.g., 12 months). More of that here.

⚠️ IMPORTANT:

• The coupon only applies to recurring payments (monthly or yearly).

• After the coupon period ends, the subscription will not automatically transition to a paid plan. You’ll need to manually cancel that subscription, and the user will need to select a paid plan to continue.

Offer a low-cost trial

Another workaround is to charge a small upfront fee (e.g., $1). This method allows members limited access for a set period, and once the trial period ends, the subscription will automatically roll into the regular paid plan (no manual cancellation required).

Manually add users to your Hub

You can bypass the payment page and grant members free access by manually adding them to your Hub.

If you have other questions, don't hesitate to reach out to us at help@membership.io.