Can I offer a free trial to my Hub Members?
We do not currently support free trials on Membership.io. However, this feature, along with other payment improvements, is planned for the next phase of Membership.io Payments. Please stay tuned for updates and announcements on our feedback site.
In the meantime, you can still offer free access to your Hub content in a few ways:
Create a free product
Set up a free product that provides limited access to your Hub content.
Manually grant free access
Add users directly to your Hub to temporarily provide complimentary access, allowing you to invite them to upgrade to a paid membership at a later time.
Use a 100% off coupon for recurring payments
If your Hub uses Stripe for billing, you can create a 100% discount coupon to cover a specific subscription period (for example, 12 months).
Learn how to create a Stripe coupon here.
⚠️ IMPORTANT: The coupon only applies to recurring payments (monthly or yearly). After the coupon period ends, the subscription won't automatically transition to a paid plan. You'll need to manually cancel it, and the user must choose a paid plan to continue.
If you have questions or would like assistance setting this up, feel free to reach out to our team at help@membership.io.