Membership.io Help Center
Membership.io Website
🎞️ Library
🎥 Training Videos
📓 How-To Guides
🔎 Frequently Asked Questions
🎞️ Library
Library Basics
Managing your content
Transcribe and caption your content
Media Player and Player Settings
Library support
🖥️ Hubs
Hub basics
Use the Hub editor
Section customizations
Hub community and gamification
Organize your Hub's Content
Collect payments with Stripe
Personalize who sees what content
Attributes and the Audience Directory
Connect a custom domain
Configure your Hub settings
Hub support
👤 Audience
Audience Basics
Importing your Audience
Segmenting your Audience
Managing your Audience
Audience support
🔗 Apps
App basics
Connect and integrate your Apps
Wisdom
Chrome Extension
Embedding Membership.io into other platforms
Zapier resources
App support
⚙️ Account
Account basics
Team accounts
Account billing and usage
Account support
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Membership.io Help Center
🎞️ Library
🎥 Training Videos
📓 How-To Guides
🔎 Frequently Asked Questions
🎞️ Library
Library Basics
Managing your content
Transcribe and caption your content
Media Player and Player Settings
Library support
🖥️ Hubs
Hub basics
Use the Hub editor
Section customizations
Hub community and gamification
Organize your Hub's Content
Collect payments with Stripe
Personalize who sees what content
Attributes and the Audience Directory
Connect a custom domain
Configure your Hub settings
Hub support
👤 Audience
Audience Basics
Importing your Audience
Segmenting your Audience
Managing your Audience
Audience support
🔗 Apps
App basics
Connect and integrate your Apps
Wisdom
Chrome Extension
Embedding Membership.io into other platforms
Zapier resources
App support
⚙️ Account
Account basics
Team accounts
Account billing and usage
Account support
🎞️ Library
Upload, import, and manage all of your video and audio content in one content library.
Maximize your Workflow with Copilot
Library Basics
The Library tab
Upload media from your computer
Understand how Folders are used
Understand how Library Playlists are used
How to search through your Membership.io account
Import and sync new content from your app connections
See more
Managing your content
Customize, edit, and share media with the File Manager
Use Content Tags to organize your media
Turn your Playlists into podcasts
Move media between Folders
Add context to your media with Chapters
Change a file's thumbnail image
Upload your Canva designs to Membership.io
Trim your content
Restrict your content to specific domains
Add attachments to Library media content
Sync your Folder for new content
See more
Transcribe and caption your content
Use Membership.io for multiple languages
Change your Transcription language
Use the Transcript Editor to make transcript changes
Transcribe and caption your content
Replace an existing transcription with an SRT file
Improve transcriptions with the Custom Vocabulary
Process and transcribe media files
Edit the timing of your transcriptions
Receive automated transcriptions for your content
Enable the Transcription Profanity Filter
Use REV to proofread your audio or video transcript
See more
Media Player and Player Settings
Meet the Membership.io Media Player
Customize your Player Settings
Control transcript, audio, and video downloads
Customizing media player functionality with Playerjs.io
Play your videos in the highest quality
Introducing the New Watch Page
Use Player Cards to Elevate Your Audience's Viewing Experience
See more
Library support
See what size and file limits Membership.io has
Reduce the size of your media uploads
Resolve any "Folder Sync Failed" errors
Use advanced search queries to narrow your search
Resolve upload and delay issues
Replace a media file
Manage your files with Bulk Actions
Support for iOS and iPadOS
See more
